Privacy Policy
Plannar.co Website
Last updated: 16 December 2025
Plannar Pty Ltd (“Plannar”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit and use the Plannar marketing website located at https://plannar.co (the “Website”).
This Privacy Policy applies only to the Plannar public website.
It does not apply to the Plannar web application available at https://dashboard.plannar.co.
For information about how personal data is handled within the Plannar web application, please refer to:
https://plannar.co/privacy-application
1. Who We Are
Plannar is an Australian-based company operating from Sydney, New South Wales.
All Plannar systems are hosted in Australia, utilising:
Microsoft Azure (Australia region)
ChemiCloud Sydney Data Centres
2. Information We Collect
When you visit the Plannar website, we may collect the following types of information:
2.1 Information You Voluntarily Provide
You may choose to provide personal information when you:
Submit a contact or enquiry form
Join a mailing list or waitlist
Request information about our services
This information may include:
Name
Email address
Business name
Any message or enquiry you submit
2.2 Automatically Collected Information
When you browse the Website, we automatically collect certain technical information, including:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website or source
This data helps us understand how visitors use our Website and improve performance, security, and content.
3. Cookies and Tracking Technologies
3.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide insights into usage patterns.
3.2 How We Use Cookies
Plannar uses cookies and similar technologies to:
Ensure the Website functions correctly
Analyse traffic and usage trends
Improve user experience and website performance
Measure marketing and campaign effectiveness
Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a longer period).
3.3 Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
4. How We Use Your Information
We use information collected through the Website to:
Respond to enquiries and communications
Provide information about Plannar and our services
Improve website content, security, and performance
Monitor and prevent misuse or malicious activity
Comply with legal and regulatory obligations
We do not sell or rent your personal information.
5. Disclosure of Information
We may share information only where necessary, including with:
Hosting and infrastructure providers (Azure and ChemiCloud, Australia-based)
Analytics and security service providers
Professional advisers (legal, accounting, or compliance)
Government or regulatory authorities where required by law
All third parties are required to handle information securely and in accordance with applicable privacy laws.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information from:
Loss
Misuse
Unauthorised access
Disclosure or alteration
Website data is hosted within Australian data centres and protected using industry-standard security controls.
7. Overseas Disclosure
We do not intentionally transfer website personal information outside Australia.
If an overseas disclosure becomes necessary, we will take reasonable steps to ensure the recipient complies with Australian privacy standards.
8. Links to Other Websites
The Plannar Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies separately.
9. Children’s Privacy
The Website is not directed at children under the age of 16.
We do not knowingly collect personal information from children.
10. Your Rights (Australia)
Under the Privacy Act 1988 (Cth), you may:
Request access to personal information we hold about you
Request correction of inaccurate or outdated information
Make a complaint about a potential breach of privacy
To exercise these rights, please contact us using the details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the Website, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
12. Important Notice – Plannar Web Application
This Privacy Policy does not govern the use of the Plannar web application.
For the privacy policy relating to the Plannar application available at https://dashboard.plannar.co, please visit:
https://plannar.co/privacy-application
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Plannar Pty Ltd
Sydney, NSW, Australia
Email: privacy@plannar.co (or your preferred contact email)